Shop PoliciesYou should carefully read the following Terms and Conditions. Your purchase or use of our themes implies that you have read and accepted these Terms and Conditions.
PrivacyThe Queensland Government manages personal information in line with the Information Privacy Act 2009. ‘Personal information’ has a broad definition and may include, but is not limited to, your name, address, phone number or email address – basically any information that will identify you. If you provide your personal information, we may collect and manage it in our Customer Relationship Management (CRM) system as described on this page, unless we tell you otherwise when we collect your personal information.
ShippingAPPROXIMATE PROCESSING TIMES: Please allow 1-2 business days for dispatch. AUSTRALIAN SHIPPING PRICES & TIMES: Standard Flat Rates start at $7.50. Australia Postage approx. 5 to 10 Days with Tracking. Christmas time may have longer than normal shipping times. If you require shipping outside of Australia please email us.
Refund PolicyWe are not required to provide a refund or replacement if you have change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the item:
Alternatively, you can choose to keep the item and we will compensate you for any drop in value. If the problem is not major, we will repair the item within a reasonable time. If it is not repaired in a reasonable time you can choose a refund or replacement.
Please keep your proof of purchase—e.g. your receipt.